FAQ

General

  • You can sign up for the 15-day free trial here. Full features are available on trial.

  • We will issue a refund if:

    • You email us at contact@sixatomic.com within 7 days after you’ve been charged. Please clearly state that you would like a refund.

    • You haven't used any quotas in the latest cycle.

  • Our products (Synthesis, Inference, Envision) are public, ready-to-use web applications. You can subscribe to our monthly or yearly plan and get started right away.

    Custom solutions are private products we develop for specific clients who need advanced features not available in public apps. You can see example projects or email contact@sixatomic.com to start a project.

  • We have delivered projects ranging from over one million to a few thousand USD. To narrow down this range, we need to understand your needs in-depth and ensure that we deliver truly useful solutions.

    Learn more about our process, see project examples, or email contact@sixatomic.com to start a project.

    Please note that we typically have a 2-3 month lead time to start a new custom project.

  • You can access Six Atomic's API by visiting our API documentation page. This page provides detailed information about which API to use for specific products, thereby aiding your integration process.

  • Yes, you must be a subscriber to access our APIs. As long as your subscription is active, you have full access to all our APIs as specified in your subscription plan.

  • We currently provide public modular libraries for shirt and t-shirt patterns. These libraries allow you to create 1 million+ SKUs from combinations of design components (excluding fabric).

    In the near future (beginning of Q4 2023), you will be able to upload your patterns as a starting point for automated grading and 3D simulation. This includes all products and designs.

  • Currently, you can export patterns in DXF (standard, AAMA, ASTM), PLT, PDF, and JSON (for 3D simulations).

    If you’d like to export a different file type, reach out to us to start a custom project at contact@sixatomic.com.

  • Currently, we only support T-Shirts and Shirts; however, we are expanding our library, and you can expect upcoming products in Q4 2023.

Synthesis

Inference

  • To create a measurement profile, click "Create Profile," which is located on the top right side of the screen. Fill out the name of the person you want to measure. Fill out their height, weight, sex, and answer fit-related questions like bra size and body shape. Click "Predict Measurements" at the bottom right of the screen, and you will see the predicted measurements based on the questions you have answered. Click "Next" and fill out the "Version Notes" if needed. Once done, click "Create Profile." You will now see the profile you created on your Inference dashboard.

  • To edit the measurements, click the "Details" button of the profile you want to edit. Then, on the upper right side, click "Edit" and proceed to "Detailed Measurements." On that screen, you will be able to edit each individual measurement. Every time you adjust a measurement, other predicted measurements may be recalculated to improve accuracy. To understand how to measure each landmark according to Six Atomic's standards, click the corresponding question mark button. You will see a video and a detailed description of how to measure that specific area of a body. Follow the instructions for a more accurate measurement.

  • To export measurements, click the "Details" button of the profile you want to edit. On the upper right side of the screen, click "Download" and save your predicted measurements as a PDF. You can use this downloaded PDF to share measurement profiles with other parties, like manufacturers.

  • To generate a share questionnaire, hover your cursor over the “Create Profile” button. You will see a drop-down list, then click “Share Questionnaire.” A pop-up screen will appear. On that screen, click “Get Sharable Link” to generate the link you can share with your customer. When your customer clicks on this link, they will be guided to to answer the Inference questionnaire themselves, and once their done, they measurement profile will appear in your Inference dashboard immediately.

Still got questions?

 

Six Atomic Pte. Ltd.
68 Circular Road, #02-01
Singapore 049422

Email
contact@sixatomic.com

Hours
Monday–Friday
10am–7pm ICT